Last month I spoke at length about what a pleasure it is to be back on campus, and to be welcomed by so many of you. Now that I have been back for two months I would like to spotlight some of our staff: What a pleasure it is to collaborate with so many on our staff who are passionate about their work, their careers and their desire to provide “excellent member service.” I am going to single out just three right now, even though I could go on singing the praises of so many in each Club department:
, who has been with the Club for the past six years, was promoted at the end of October to be our Landing Restaurant Manager! Congratulations, Caroline!
You won’t find a more solicitous, member-centric manager anywhere else.
Also, I am not sure if you are aware that Joe DiPasquantonio
was also promoted at the end of October to the very responsible position of Food and Beverage Director
. Joe has great leadership skills, excellent wine knowledge and carries that dreaded “DNA-desire to please-gene.” Thankfully, Joe and Chef Joseph work very well together. This is not always the case. General managers traditionally spend a good amount of time getting the “front and back of the house” to “play nicely in the sandbox.” We are building sand castles together.
On December 19th
I was proud to emcee the annual Employee Holiday Party with 170 of our staff
participating. This is the time for a wonderful buffet for our crew, with all the food donated by our vendors. It is also the time to acknowledge years of service, give out bonuses, and share a very complimentary letter to our staff from our President, Lou Schneider.
We looked back at the amounts Members contributed over the past ten years. You set a new record!
As I told our staff, your generosity reflects on what I call the “member happiness quotient.”
Needless to say, the staff asked me to thank you for your thoughtfulness and your appreciation of their service.
Jon Arthur, our Head Golf Professional and Clubhouse Manager at Old Trail
is doing a very good job of promoting Old Trail Food and Beverage offerings, as you will read in his new column in this issue. Thank you, Jon. Very innovative. After I read Jon’s article it made me wonder if “gator bites” were going to be on the menu soon.
New projects: Pave the dirt pathway from the Village 9th green to the cart staging area. Renovate the Village starter shack. Reclad the pillars on the bridge leading to the Clubhouse - they need help. Complete the Executive Office area update.
The General Manager Search Committee, led by Dennis Dunn, and working with Kurt Kuebler of the search firm, Koplin, Kuebler and Wallace, has narrowed the extensive field down to four very well qualified candidates. You will be very pleased with the successful candidate.
I have no doubt that 2017 will continue to be one of great progress for the Club. Best wishes to all of you for a Happy and Healthy New Year.